Refund Policy:
- Consultation Fees:
- Consultation fees are non-refundable once the consultation has taken place, unless there is a failure on the part of the advocate to provide the agreed-upon services.
- Service Fees:
- Service fees are generally non-refundable after the commencement of services. However, if there is a failure on the part of the advocate to fulfill the agreed-upon services, a partial or full refund may be considered.
- Disbursements and Expenses:
- Any disbursements or out-of-pocket expenses incurred on behalf of the client are non-refundable.
- Cancellation of Services:
- Clients may cancel services before the commencement of work, and a refund may be provided on a case-by-case basis, deducting any non-refundable fees or expenses already incurred.
- Refund Process:
- Refund requests must be submitted in writing.
- Refunds will be processed within a specified period (e.g., 15 days) from the date of the written request.
Cancellation Policy:
- Cancellation by Client:
- Clients may cancel services at any time before the commencement of work.
- Cancellation requests must be submitted in writing.
- Cancellation by Advocate:
- The advocate reserves the right to terminate services if the client breaches the terms of the agreement or engages in unethical or illegal activities.
- Cancellation Fees:
- Cancellation fees may apply, especially if work has already begun or if expenses have been incurred on behalf of the client.
- Effect of Cancellation:
- Upon cancellation, the client may be responsible for paying any fees or expenses incurred up to the cancellation date.
- Refund After Cancellation:
- Refunds, if applicable, will be processed according to the refund policy outlined above.
